Tracing the Complexity

''Tracing the Complexity'' is a mapping toolkit that allows practitioners to map an ecological complexity model consisting of various individual, organizational, or societal factors using a toolkit provided to them. This activity seeks to describe the ethical responsibility of practitioners at ecological (E) level in the A.E.I.O.YOU model.

“I want to see my ethical position within my organization map.”

30 - 45 minutes

Toolkit: Model components + Worksheet,
Pens, Post-its.

Familiarize yourself with Model Components to envision all your ecological factors such as roles, aspects, processes, bodies, etc.

Map all the relevant Model Components to create a version of a complexity model based on your everyday work in your organization on the Worksheet.

**You can refer to the questions listed on Worksheet or on the right to help you with mapping the complexity.

Identify Relational Verbs as (required) to to connect different components as you are mapping.

Once you finish, start the Marking Activity

Mark where most ethics-related: knowledge lies (in Green), decision making lies (in Pink), tensions occur (in Blue), and support is needed (in Red).

Reflect on the activity and provide feedback to the researcher.

Steps

Some questions you can ask yourself as you are mapping:

  • Did you forget any model components from the given list?

  • Are there any other model components that I can add to the existing list?

  • How do you see the two identities playing along?

  • How do these two similar components in two sections relate to each other?

  • Where can you draw a connection if you have to draw an arrow between those two sections/ components?

  • Why did you place this component under this section (individual, within organization, beyond organization)?

  • How can this interaction relate to the product/user/values you are creating/ wanting to apply?

    + Create your reflective questions for yourself/team

  • A UX Designer said...

    “By using the toolkit - the process of mapping all the in-house and third-party actors, factors influencing my design process, values such as accessibility, my role to deliver user interfaces, and seeing how everything connects with the policies, helped me look at the bigger picture. I guess I tend to not be a big picture thinker. I’m very much in the weeds. I am not always thinking about my ethical self-awareness.”

  • Software engineer transitioned to Product Manager reflected...

    “A document like what we prepared through the toolkit- where everything is connected makes a lot of sense to me. In this transition from a software engineer, who was building an app and not responsible for regulatory considerations, to a Product Manager, I need to think about the policies that have been laid down, the regulations, and see if we are breaking any of those.”

  • A Software Engineer noted...

    “ The toolkit’s ecological mapping allowed us to see how all the pieces, the ‘aspects’ and the’ bodies’ come together, get a general idea of reflecting and knowing how the hierarchy flow and the chain of command works in my day to day life as a software engineer, and draw the general diagram of how my company operates—it made me more aware of who I should be communicating with when some specifications might come up. So it was helpful.”

  • A UX Designer reflected...

    “After performing the ecological mapping in the toolkit, I could visualize and see at a high level about the relationships I have with the different people and the values in my organization working both ways. It made me aware of how I’m influencing and how I’m being influenced.

  • A Software Engineer felt that...

    “After using the toolkit, I feel that having this activity as a general practice during project planning can give my team some new insights in their general workflow, bring everyone on the same page, and clarify assumptions of product specific knowledge that I might not have. I feel it can bring a relevant change in the practice.”

  • A UX Designer expressed...

    “I think beyond the organization, I don’t think about the Policy component as much, even though it’s there and it affects us quite a bit. I could clearly identify my boundaries of work and influence through the ecological mapping to make better decisions after using the toolkit.”

Explore further by…

You can explore this schema further by engaging with variations of this toolkit.

V1 - Version 1

Do you want to become aware of your company/ team and learn about the various ethical aspects you need and have to be prepared for? 

You feel reflective, you want to do a self-reflection in your current team/ company on the ecology to learn ethics-focused supports, tensions, sources, etc.

V2 - Version 2

Did you recently change your company/ teams/ project and you want to just reflect about the whole change towards your ethical responsibility?

You have recently changed your company and you want to evaluate your current company with the past and contrast ethical supports you might need in the process and the whole map of who are the “others” involved in ethical decision making.

V3 - Version 3

Are you looking for some team-based changes towards ethical decision making?

In your team or company, you want to do a quick activity in mapping the ecology as a group to identify and ideate how you would like to change  (or contrast) your current practices to improve ethical decision making. This can be a change in team practices, more ethics-focused talks, clients training/ proposals, etc.

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Ethical Dilemmas/Tensions Cards